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When should you call 9-1-1?

When should you call 9-1-1?

Nine-one-one is only to be used ONLY in emergency situations. An emergency is any situation that requires immediate assistance from the police/sheriff, the fire department or an ambulance. If you are ever in doubt of whether a situation is an emergency you should call 9-1-1. It’s better to be safe and let the 9-1-1 call taker determine if you need emergency assistance.


Examples of When to Call 9-1-1:

  • Heart attack or stroke

  • House fire

  • Domestic violence

  • Burglary or theft in progress

  • Car accidents

  • Suspicious activities

  • Anything else that seems like an emergency!


Do not call 9-1-1

  • for information

  • when the power is out

  • to report a broken fire hydrant

  • when your water pipes burst

  • to get a ride for doctor’s appointment

  • for paying tickets

  • for your pet

  • as a prank


Never Prank Call 9-1-1:

It’s a prank call when someone calls 9-1-1 for a joke, or calls 9-1-1 and hangs up. If 9-1-1 lines or call takers are busy with prank calls, someone with a real emergency may not be able to get the help they need. In most places, it’s against the law to make prank 9-1-1 calls.

Guy Holding a Phone
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